SUMMARY: 420R not booting, no OK prompt

From: Ole Martin Refvik <ole-martin.refvik_at_aston.no>
Date: Thu Dec 19 2002 - 06:46:22 EST
Hi.

The problem was one of the pins on the memory riser board which was loose.
Probably it must have happened during transportation.

Now i only need to get a new memory riser board from SUN.

Thanks to everyone who contributed with good Ideas

Special thanks to:

Andy Yother
Hichael Morton
Donaldson, Mark
Kevin Metzger


Regards
-----------------------------
Ole Martin Refvik

-----Original Message-----
From: Andy Yother [mailto:AYother@OptimusSolutions.com]
Sent: 18. desember 2002 16:50
To: Ole Martin Refvik
Subject: RE: 420R not booting, no OK prompt



You might want to check the pins on the memory riser and the motherboard..
that connector has a ton of pins and they tend to bend if you (or someone
else) isn't careful.. Also you might try running only one processor..  If
you've got a flaky processor it can cause the machine to freeze..  (Given
that you've tested memory from a working machine and you are in the same
place, I'd try the procs too)
Hope this helps..

Andy Yother
SCSA



"Ole Martin Refvik" <ole-martin.refvik@aston.no>
12/18/2002 10:14 AM

        To:        <AYother@OptimusSolutions.com>, "Kevin Metzger"
<kevin@pmimail.com>
        cc:        "Sunmanagers" <sunmanagers@sunmanagers.org>
        Subject:        RE: 420R not booting, no OK prompt



> This hapened to me aftr installing memory and not having it
> seated properly.
> I removed and reinstalled the memory chips and everything worked.
>  the memory
> was not noticably lose.


>You might want to examine your memory.  I've seen 420r's hang like that
when they have a DIMM that's about to head south.
>You've got 2 GB..  you could pull out the upper 4 DIMMS (bank 1) and see if
it will boot then.
>
>Andy Yother
>SCSA

Thanks to both of you for good sugestions, I pulled of all of the DIMMS in
bank1, did not work.
Then i put back the DIMMS from bank1 to bank0, leaving all the DIMMS
originaly from bank0 out of the box,
still didn't work.

OK, so i took 4 DIMMS from a similar working 420 R and put them in to bank0
in stead of the others, still
the same result. (I also checked that they was realy seated properly)

coming no way closer to the soloution i pressed Stop-D at boot time to run
the diagnostics over again.

what i found was this:

3> <00> V9 Instruction Test
1> <00> V9 Instruction Test
2> <00> V9 Instruction Test
3> <00> CPU Tick and Tick Compare Reg Test
1> <00> CPU Tick and Tick Compare Reg Test
2> <00> CPU Tick and Tick Compare Reg Test
0> <00> UltraSPARC-2 Prefetch Instructions Test
0> <00> Test 0: prefetch_mr
0> <00> Test 1: prefetch to non-cacheable page
0> <00> Test 2: prefetch to page with dmmu misss
0> <00> Test 3: prefetch miss does not check alignment
0>      Unexpected event occurred - Trap
0>      tl  tt  tstate             tpc                tnpc
0>      01  63  00000099.80001603  ffffffff.f009a0c4  ffffffff.f009a0c8
0>      AFSR 00000000.00100000
0>      AFAR 00000000.00c02040
0>      (CE)   Correctable ECC Error
0>      SDBH = 00000000.000001f1 SDBL = 00000000.0000007d
0>
       Failing address = 00000000.00000000
0>TT(0x63) Corrected ECC Error

Power On Selftest Completed
u   Status  = 0000.0000.0000.0001 ffff.ffff.f00b.d888 ff9f.ffff.0bd1.1111
Software Power ON
Master CPU : 0000.0000.0055.11a0
Slave  CPU : 0000.0001.0055.11a0
Slave  CPU : 0000.0002.0055.11a0
Slave  CPU : 0000.0003.0055.11a0
Master  E$ : 0000.0000.0040.0000
Slave   E$ : 0000.0000.0040.0000
Slave   E$ : 0000.0000.0040.0000
Slave   E$ : 0000.0000.0040.0000

So there is an error here, It reports that it corrected it but, maybe it
doesnt help if the memory is bad.
But this error i got one the memory i pulled from the other server which is
absolutely running whitout problems.

Maybe there is something wrong with the memory riser, or something, since
all the memory banks are divided
on both the riser and the motherboard it self.

Any further suggestions to what may be wrong is appreciated:)

------------------------
Ole Martin Refvik

> -----Original Message-----
> From: Kevin Metzger [mailto:kevin@pmimail.com]
> Sent: 18. desember 2002 14:10
> To: Ole Martin Refvik
> Subject: Re: 420R not booting, no OK prompt
>
>
> This hapened to me aftr installing memory and not having it
> seated properly.
> I removed and reinstalled the memory chips and everything worked.
>  the memory
> was not noticably lose.
>
> --
> Kevin Metzger
> Systems Administrator
> Progressive Medical, Inc.
>
> 800 777-3574 x2686 desk
> 614 378-6396 mobile
> 614 389-0740 fax
>
> Recieved Wed, 18 Dec 2002, from Ole Martin Refvik:
>
> -Date: Wed, 18 Dec 2002 13:37:01 +0100
> -From: Ole Martin Refvik <ole-martin.refvik@aston.no>
> -To: Sunmanagers <sunmanagers@sunmanagers.org>
> -Subject: 420R not booting, no OK prompt
> -
> -Hi, Everyone.
> -
> -On one Sun Ultra Enterprise 420 R i have a problem not
> -getting it to boot properly.
> -
> -I have tried booting from: hard-drive, cdrom and also the net (bootp)
> -
> -However it just stops after it has checked all the memory, and
> there is no
> -way
> -i have found to get it to ok prompt.
> -
> -I tried to press Stop-A, and also run Diagnostic, but can't find
> out what is
> -wrong.
> -(Also tried to set NVRAM to default settings (Stop-N))
> -
> -I also tried switching the NVRAM module from a similar working
> server, but i
> -had the same result.
> -
> -This is what i get at the console:
> -
> -screen not found.
> -
> -Sun Enterprise 420R (4 X UltraSPARC-II 450MHz), Keyboard Present
> -OpenBoot 3.23, 2048 MB memory installed, Serial #13743795.
> -Ethernet address 8:0:20:d1:b6:b3, Host ID: 80d1b6b3.
> -
> -
> -
> -Is there anyone here who know what may be wrong?
> -
> -Any suggestion to what may be wrog is apreciated:)
> -
> -Thanks.
> -------------------------
> -Ole Martin Refvik
> -_______________________________________________
> -sunmanagers mailing list
> -sunmanagers@sunmanagers.org
> -http://www.sunmanagers.org/mailman/listinfo/sunmanagers
> -
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Received on Thu Dec 19 06:49:37 2002

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