Thanks to everyone who replied:
My original post was:
We have a request from a customer to implement automatic phone dialing.
The customer wants to be able to retreive the name of a contact
from a database and have our system dial the phone number via the
phone on the user's desk . There will be about 15-20 people using the system.
Does anyone on the list have such an interface in place, and if so,
what hardware and software are you using?
Our environment is SPARC 5s running Solaris 2.4 with an Oracle database.
Supplemented by:
>From the responses I have received so far it looks like I
need to provide a bit more information on this request.
Our customer has a PBX which is supposed to support
automatic dialing. As I understand it, there are hardware/software
packages available for PCs running Windows which will interface
to a PBX. Our objective is to provide this capability from
the Sun workstations, interfacing directly to the PBX.
So, to restate my original question:
Is anyone out there running a hardware/software package which
interfaces to a PBX and which provides automatic dialing
capability?
I received responses from the following people:
Bob Woodward <bobw@filmworks.com>
Mike Nibeck nibeck@Pentagon-EMH6.army.mil
The most usefull response was:
Check out CallStreams, they provide a wide range on UNIX/Phone system
connectivity like fax, voice mail, etc. John Kincade is a wonderfully
knowledgable contact there.
http://www.callstream.com/menu.htm
Mike Nibeck
Digital Horizons, Inc.
(410)721-8246
nibeck@pentagon-emh6.army.mil
We have contacted CallStreams and it appears that they have a
resonable solution. As I understand it, they supply software
which runs under SCO UNIX which will interface to the PBX.
Our application on the Sun can interface to the SCO box.
Thanks again to everyone who responded and appologies to anyone
that I left out.
Peter Schauss
ps4330@okc01.jccbi.gov
Gull Electronic Systems Division
Parker Hannifin Corporation
Smithtown, NY
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